Warranty Policy

Warranty Policy

The ‘Omafiets’ brand of bicycles come with a “Life Time Warranty” on all frames and forks for the original purchaser. ¬†All other components on our bicycles have a 12-month warranty.

The Flying Cat e-bicycles come with a 1 year battery warranty, a 2 year bicycle component warranty and a 5 year frame warranty.

This excludes normal wear and tear during the use of your bicycle, and if you use your bicycle in a manner in which it wasn’t intended for.

The warranty does not cover personal injuries and mechanical damage due to misuse, neglect, accident, abuse, improper assembly or maintenance, exposure to weather, or modifications to the bicycle.

If you wish to make a claim under warranty then proof of purchase and proof of bicycle assembly is required before we can take your enquiry further.

If you have any queries regarding our products and services please contact us.